Not only will we use our experience to help you get the right E-Bike we will offer the following commitment to you as a valued Fusion Cycles customer.
- Your bike will be delivered fully assembled with a diagnostic report* , battery fully charged and ready to ride.
- Your first service will be done free of charge with all subsequent services completed at a cost of £50 + parts
- In the event of a breakdown, during the warranty period, we will repair any fault,handle any warranty issues and offer a courtesy E-Bike whilst your E-Bike is being repaired. So you can be assured that whatever you plan you can always be sure to have an e-Bike with you.
- If for any reason you are not fully satisfied with your new E-bike within 30 days we will help to resolve the issue . Initially, we will attempt to rectify any particular issue by exchanging your E-Bike for another within our range. However, if this is not possible we will give a full refund less a 5% handling fee .
- Applies to Bosch powered E-Bikes